NIPOST unveils vision for the future of postal service

Ms. Tola Odeyemi, Postmaster General of the Nigerian Postal Service (NIPOST), has unveiled an ambitious vision for the future of postal services in Nigeria, emphasizing the need for alignment with national objectives and enhanced service delivery.

Speaking at a strategic management retreat held in Abuja on Monday, Ms. Odeyemi outlined the agency’s goal to generate 10 billion naira in revenue for the government this year. She emphasized the current leadership’s commitment to transforming NIPOST into an entity that adds value to government activities and positively impacts the lives of ordinary Nigerians.

One of the key initiatives highlighted by Ms. Odeyemi is the signing of a Memorandum of Understanding (MoU) with the Small and Medium Enterprises Development Agency of Nigeria (SMEDAN). This partnership aims to reduce the cost of moving goods and services through NIPOST by 15% for the 22 million businesses registered with SMEDAN, a move expected to boost the economy and enhance productivity across various sectors.

Ms. Odeyemi stressed the importance of ensuring that NIPOST’s day-to-day activities align with the broader vision and mission of the current leadership. “We want to explore opportunities for efficiency and energize the NIPOST base across all the 774 local government areas. It has become necessary that we must deliver the minimum level of service that is expected from NIPOST,” she stated.

In response to concerns about missing mail, Ms. Odeyemi announced plans to upgrade NIPOST’s technology infrastructure, including the introduction of an end-to-end tracking system to reduce human errors and build public trust. “Yes, we are aware of the complaints about missing mail. We are going to upgrade our technology with an end-to-end tracking system. This enables us to know where things go wrong because this is a human system, so you experience some errors. But we will address the errors through improved technology,” she assured.

In her welcome address, Rekmah Maitumbi AG, Director of Planning and Business Development, encouraged participants to actively contribute to transforming NIPOST into a more efficient and customer-focused organization.

Writing by Abdullahi Lamino; Editing by Julian Osamoto