The initiative requires the airline’s guests to get a ”Thank U’’ card at its Murtala Muhammed Airport 2 sales outlet, pay for their booking using the card, to get a good discount on every booking which can also be used to shop at any partner outlets.
According to the Communications Manager of Dana Air, Mr. Kingsley Ezenwa, ‘’Dana Air is pleased to have again moved a notch higher towards achieving its vision of becoming Nigeria’s most customer-friendly airline with the launch of the ‘thank you’ initiative, which is designed to further appreciate and reward our guests for their loyalty.” .
‘’A customer with the thank you card doesn’t need to queue to pay for booking at any of our outlets. It is just a swipe and the card is debited. The passenger also gets the cash back reward instantly. This means our guests get rewarded instantly for every booking. It’s just our little way of creating a seamless travel experience for our guests while still rewarding their patronage.’’
Speaking further, Kingsley said, ”We will continue to explore technology to ease booking and exceed the travel experience of our guests. We are a creative brand with a knack for innovation and ingenuity. Our self-service kiosk is also located at MMA2, where guests can choose to avoid the queue and book tickets, reschedule their flights or even pay for their booking without an interface with our agents. The kiosk is the first of its kind at the airport and created to suit the needs of our time-conscious guests.’’
Dana Air is one of Nigeria’s leading airlines with over 27 daily flights from Lagos to Abuja, Port Harcourt, Uyo, and Owerri. The airline is reputed for its innovative products, world-class in-flight service, and unrivaled on-time performance.